4 Tips for Choosing a New Construction Home Builder 
Hiring a new construction home builder is an exciting process, but as with any significant financial purchase, buyers should do their due diligence before making a choice. How does one determine whether a builder is the right one for their project? After making a list of potential builders that serve their geographic area, they should then "vet" those builders. Read on for what to look for when choosing a new construction home builder.
What Do You Think of Their Current Work?
Most building companies will have at least one "model home" or "spec home" that buyers are invited to examine. This is a great way to check out the style that the finished home will look like and a way to examine the builder's current work. Take a tour of the model home, paying particular attention to the detail work. Did the builders do an excellent job, or are there items that appear to be unfinished?
It doesn't hurt to stop by a current job site that the builder is also working on. This can tell the buyer whether the contractors and subcontractors appear professional and courteous, whether there are any safety issues on the job site, etc.
Find out how many home projects the builder works on each year. Some builders sacrifice quality in exchange for speed to build a lot of houses in a calendar year. Better developers take more time on each project and only build a few high-quality houses per year. Examining a builder's track record can tell the buyer whether they have a lot of experience and whether they are a well-established company.
What Do Previous Customers Think?
Most developers will publish reviews from past customers on their websites, which is an excellent way to check out their reputation. Independent review websites are another possible source to find out more about a builder. However, this may just be scratching the surface.
A better option is to directly ask past customers questions if they're available. If a builder is working on a planned community where several homes have already been sold and moved into, those people can be good sources of information. Buyers can find out directly from previous customers whether they had a good experience with the builder, how satisfied they are with the finished product, etc. Previous customers have made a considerable investment by hiring a custom home builder, so they are likely to have strong opinions one way or the other.
Suppliers, lenders, and other businesses that partner with a builder can be another good source of information. If these partner businesses are happy with the relationship, they will generally be glad to tell potential buyers about how great a builder is. If they get quiet or give short answers to the buyer's questions, it could be a red flag that the builder has some hidden issues.
Are They Knowledgeable and Good at Communication?
Buyers will want to work with builders who are good communicators and genuinely knowledgeable about the process and their trade. The builder should be able to answer all of a buyer's questions and explain the more complicated processes such as warranties and financing plans in layman's terms. The best builders will already have a plan for how they will carry out the project from start to finish. Good builders should also be able to give a reasonably accurate timeline and price quote, keeping in mind that material costs and other factors can change during the build process.
A custom home builder should let the buyer know-how accessible they will be throughout the process. Some building companies even use smartphone apps that allow the buyers to check in 24/7 and see how the project is going. Here are some additional questions for buyers to ask when vetting potential builders:
- Is the cost of the lot included with the cost of the home?
- Can the buyer purchase their own appliances or materials?
- Will the builder take care of the landscaping, or is another contractor needed?
- What incentives does the builder's preferred lender offer to the buyer?
Are They Licensed and Insured?
Checking the paperwork of builders is a vital piece of what to know before buying a new construction home. Surveys have shown that as many as 40 percent of homebuyers have had a negative experience with a builder. One in ten say that they have either been deceived or conned by a builder.
Considering the size of the investment, buyers will want to ensure there won't be any avoidable problems that arise from choosing a less-than-reputable builder. Thankfully, there are a few simple boxes to check if a builder is trustworthy.
A reputable builder should have the proper licensing and up-to-date insurance at a minimum. Buyers should determine whether a builder has liability insurance and workman's compensation insurance, and the builder should also be able to provide the buyer with a clear and understandable written contract. Finally, buyers should check with the Better Business Bureau and their local home builders association to ensure that the builder is in good standing.
Choose the Right Custom Home Builder
A homebuyer trusts a custom home builder with their dreams when it comes to their new construction home, likely one of the most significant financial purchases they will make in their lifetime. It pays to get to know a few builders and find the one that the buyer has the best feeling about because buyers should expect nothing short of excellence from a custom home builder.